Test Your Ziply Fiber Internet Speed

About Ziply Fiber

How to Test Your Ziply Fiber Internet Speed

Visit pong.com on a device connected to your Ziply Fiber network and click Run Speed Test. Use a wired Ethernet connection for the most accurate results. If you are on one of Ziply's multi-gig plans, ensure your Ethernet cable is Cat 6a or better and your device has a multi-gig network adapter.

Pong.com tests your connection across the real public internet, measuring download speed, upload speed, ping, jitter, and bufferbloat. Ziply Fiber's network typically delivers excellent results across all metrics, making it a pleasure to test.

What Speeds Should You Expect from Ziply Fiber?

Ziply Fiber plans start at 1 Gbps and go up to an industry-leading 10 Gbps, all with symmetric upload speeds. On a wired connection with appropriate hardware, expect 90 to 100 percent of your plan speed. The 10 Gig plan requires a 10 GbE network adapter and Cat 6a or Cat 7 cabling.

Legacy DSL customers (from the former Frontier/Verizon copper network) see much lower speeds, typically 1 to 100 Mbps. Ziply is actively expanding fiber and retiring DSL service. If fiber has reached your area, upgrading is strongly recommended.

Common Ziply Fiber Speed Issues and How to Fix Them

Legacy DSL customers on former Frontier copper infrastructure often experience very slow speeds with no fix other than waiting for fiber buildout. Check the Ziply Fiber website regularly for fiber availability updates at your address.

For fiber customers, the most common issues relate to in-home hardware. Older ONTs may need replacement for multi-gig speeds. The provided router may not support Wi-Fi 6E or Wi-Fi 7, limiting wireless speeds. Consider using your own high-end router for better Wi-Fi performance.

Understanding Your Ziply Fiber Speed Test Results

Ziply Fiber results should show symmetric download and upload speeds, extremely low ping (3 to 10 ms), minimal jitter, and an excellent bufferbloat grade. If any metric is underperforming, the issue is almost certainly in the home network rather than the Ziply connection.

Test with a wired connection to isolate Wi-Fi issues. If wired speeds match your plan but Wi-Fi is slow, focus on router placement, channel selection, and possibly upgrading to a Wi-Fi 6E or Wi-Fi 7 router.

Ziply Fiber vs Other Providers

Ziply Fiber's 10 Gig plan at $300 per month is among the fastest residential options in the US. In the Pacific Northwest, Ziply competes with Xfinity, CenturyLink/Quantum Fiber, and T-Mobile Home Internet. For fiber-to-fiber comparisons, Ziply's pricing is competitive with no data caps.

Legacy Ziply DSL cannot compete with modern alternatives. If you are on Ziply DSL, compare with Xfinity cable, T-Mobile Home Internet, or Starlink for potentially faster speeds while waiting for fiber availability.

Tips to Improve Your Ziply Fiber Internet Speed

For multi-gig plans, invest in Cat 6a Ethernet cabling throughout your home and a router with 2.5 GbE or 10 GbE ports. Wi-Fi 7 equipment is recommended for getting the most out of plans above 1 Gbps wirelessly.

For DSL customers, optimize your setup by minimizing phone line extensions and placing the modem near the main service entry point. Consider adding a quality Wi-Fi 6 router for better wireless coverage. Run Pong.com tests periodically to track your speeds and document issues for Ziply support.